Major Google My Business 2020 Updates. Why Should Restaurants Care?

Google has been testing new features and integrations within Google My Business to further help small and medium sized businesses recover.  Local SEO is a must for marketers looking to boost their online visibility and bring in more customers through their offline doorway. Tools like Google My Business (GMB) enable owners and managers to better …

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How do I improve my review site rankings?

Wondering how to improve review site rankings Yelp and TripAdvisor? You’re not alone! For hospitality businesses that are trying to succeed and grow, review sites are gaining importance: they have a big impact on the number of daily customers (and especially travellers) visiting their business. Yet, we know that optimizing your ranking is not easy. In this post, …

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How to respond to a positive review?

Getting a positive review from a satisfied customer is an awesome feeling, isn’t it? What if I told you it could be more than just a great feeling? A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. It can inspire …

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How to use Christmas Feedback to Grow your Revenue in 2020

Your customers may call it the most wonderful time of the year: gathering with loved ones, surrounded by… delicious food. As a restaurant owner, however, you know it best as the busiest time of the year. It is no secret that the holiday period in the hospitality industry attracts more consumers than any other time …

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