Entries Written In "Online Reputatie Management"
6 Proven Tips to Get More (and Better) Restaurant Reviews
Your potential customers are highly interested in the others’ experience in your restaurant, especially the ones that took place in the recent weeks and months.
How to Protect your Customer Experience in the Age of Food Delivery Apps
We’ve seen a flurry of significant leaps around the world and people are opting for disruptive solutions and technologies to solve their needs faster, cheaper, safer and offer a better buying experience. Hospitality is one such sector, and mobile delivery apps have been the disruptor. In recent months, franchises, chains and local restaurant owners have …
[Exclusive Template] Foodie Days Calendar for Hospitality Brands | November Edition 🦃
November, the month that usually launches the start of the holidays that reunite family members, looks pretty different this year and the restaurant industry is searching for ways to keep that feeling of comfort and warmth going and the engagement flowing. 😍 We prepared a wide array of ideas to make your restaurants stay top of …
How to respond to a positive review?
Getting a positive review from a satisfied customer is an awesome feeling, isn’t it? What if I told you it could be more than just a great feeling? A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. It can inspire people …
9 Frequently Asked Questions about Online Marketing for Restaurants
How do you convert your page likes into actual customers? Should you answer all your messages on social media? And how do you improve your rankings on review sites? If you want to grow your restaurant in 2019, you need to pay attention to social media and reviews, right? But let’s face it: Online Marketing …
How do I convert followers on social media into actual customers?
Are you happy about your amount of followers on social media, but in doubt if they are actually visiting your business? If you’re looking to turn your “likes” into paying customers, you’re not alone! In this article, we’ll go over 3 ways to drive followers to your physical location. How do I convert followers on …
AreTheyHappy 101: Facebook Recommendations for Restaurants
Last week we wrote about what to do when faced with review blackmail or threats. This week, we’re going to dive into the new Facebook recommendations feature for restaurants. We cover everything you need to know about recommendations, and how to report inappropriate recommendations to Facebook. While blackmail, which we discussed in the previous article, …
Het belang van het rapporteren van recensie-chantage.
“Recensie-chantage”: het fenomeen waarbij horecaondernemers te maken krijgen met chantage of bedreigingen op review sites. Het is een topic waar we in België nog maar recent mee te maken kregen (zoals onlangs werd omschreven in een artikel van De Standaard). Toch is dit een probleem dat al veel langer (zo’n 4 tot 5 jaar) gekend …
Foodie Kalender [December] – Inspiratie voor je content kalender!
Het kan veel werk lijken om een volledige content kalender op te stellen. Om je te helpen duikt ons team elke maand in de agenda’s om de belangrijkste data voor en door foodies te verzamelen in een handig overzicht. Elk van deze dagen geeft je de kans om posts te creëren! Met een beetje planning …
Foodie Kalender [November] – Inspiratie voor jouw content kalender
Welkom op onze foodie kalender! Het kan veel werk lijken om een volledige content kalender op te stellen. Om je te helpen duikt ons team elke maand in de agenda’s om de belangrijkste data voor en door foodies te verzamelen in een handig overzicht. Elk van deze dagen geeft je de kans om posts te …