Tag Archive For "Restaurant Online Tools"
How to Protect your Customer Experience in the Age of Mobile Food Delivery Apps
We’ve seen a flurry of significant leaps around the world and people are opting for disruptive solutions and technologies to solve their needs faster, cheaper, safer and offer a better buying experience. Hospitality is one such sector, and mobile delivery apps have been the disruptor. In recent months, franchises, chains and local restaurant owners have …
From Recovery to Growth – live webinar series for hospitality professionals
“From Recovery to Growth” powered by AreTheyHappy is a fresh concept of live webinar for hospitality that wants to shed light on common industry misconceptions. The aim is to offer a platform for like-minded hospitality entrepreneurs to share their ideas and experiences. During 2020, the hospitality industry had to adjust their business models and adapt …
AreTheyHappy 101: Essential Restaurant KPIs every Business Owner should know!
Maintaining a positive profit margin on a consistent basis can be challenging. Here are some of the key performance indicators (KPI’s) restaurant managers and owners should keep an eye on. The essential restaurant KPI metrics we’re going to go over in this article are: Average Customer Headcount Average Revenue Per Customer Customer Feedback Food and …
9 Factors that drive people (not) to visit your restaurant – Restaurant Choice Drivers
What drives people to your restaurant? What do they value most? Why do they keep coming back? When choosing a restaurant, there are some main factors that help determine a customer’s ultimate decision. For example: the proximity of the restaurant, the time available to dine and the type of cuisine they are looking for. However, there …
AreTheyHappy 101: Facebook Recommendations for Restaurants
Last week we wrote about what to do when faced with review blackmail or threats. This week, we’re going to dive into the new Facebook recommendations feature for restaurants. We cover everything you need to know about recommendations, and how to report inappropriate recommendations to Facebook. While blackmail, which we discussed in the previous article, …