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Customer feedback from online platforms is inarguably one of the most valuable brand assets for today’s businesses. With an astounding 91% of people aged 18-34 trusting online reviews as much as personal recommendations, review channels have become the face of any brand. And the hospitality industry is no exception. With 3 out of 4 people …

Wondering how to improve review site rankings Yelp and TripAdvisor? You’re not alone! For hospitality businesses that are trying to succeed and grow, review sites are gaining importance: they have a big impact on the number of daily customers (and especially travellers) visiting their business. Yet, we know that optimizing your ranking is not easy. In this post, …

Posting regularly on your Instagram and Facebook pages is a great way to promote your restaurant brand. In fact, it’s the most effective marketing solution to increase brand awareness and visibility. To help customers (and potential customers) find your business on social media, it’s important to post at least 2-3 times a week. Wondering how …

September is about to start and your boss wants to see the month’s social media schedule a.s.a.p.!  Are you going back and forth between draft posts? Running out of inspiration? Sounds familiar, maybe too familiar? 😉 We got you covered. We know how hard it is to find inspiration, so we have prepared 22 social media content inspiration concepts for …

Posting regularly on your Instagram and Facebook pages is a great way to promote your restaurant brand. In fact, it’s the most effective marketing solution to increase brand awareness and visibility. To help customers (and potential customers) find your business on social media, it’s important to post at least 2-3 times a week. Wondering how …

Have you started planning your social media content for the month of May? 📆 We have! And we know it can take a bit of time to get a solid plan together. To help you out, our team has done some foodie days research for you 🕵️‍♂️ Download your Foodie Days Calendar below, pick out the days …

The phenomenon of business owners in hospitality receiving threats of blackmail via negative reviews is an issue that we are only now starting to talk about in Belgium (see De Standaard’s article today, 29 November 2018). However, this concept of “review blackmail” is an old issue that was already flagged and dealt with in the …

Wondering how to improve review site rankings Yelp and TripAdvisor? You’re not alone! For hospitality businesses that are trying to succeed and grow, review sites are gaining importance: they have a big impact on the number of daily customers (and especially travellers) visiting their business. Yet, we know that optimizing your ranking is not easy. In this post, …

Frustrating, isn’t it? You’ve invested all this time and energy in your company and still, you’re left to respond to negative reviews. The number one thing you should keep in mind is that this happens to all businesses. So by putting things in perspective you’re doing yourself a huge favor! In this digital age, reviews …

The businesses who use AreTheyHappy today are motivated by the belief that, even in the digital age, doing business is still essentially about people, relationships and community. They’re joining a community of amazing entrepreneurs who believe in putting customers first! The AreTheyHappy Mindset Wibe Smulders, co-founder at Happy Tosti, a fast-growing concept in the Netherlands, …

With AreTheyHappy’s brand new marketplace, integrate your favourite tools and social channels in one place. It’s everything you need to work smarter online and make your restaurant brand memorable, with Formitable and AreTheyHappy. Formitable and AreTheyHappy Formitable allows guests to easily book tables at your restaurant online. They offer real time reservation, table optimization (more …